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OnTrack Training

Products from Vital Learning

Quick Menu for Vital Learning Courses:

OnTrack Training offers practical and relevant training solutions developed by our business partner, Vital Learning Corporation.

Practical & Relevant Training Solutions

We focus on core skills that really matter and on training methods that really work in order to enhance the performance and productivity of a broad range of employees — from entry-level personnel to Senior Managers.

Participants see the relevance of the training, rapidly acquire the skills, and quickly put them to use on the job. We call it "Instant ROI" — our customers call it time and money well invested.

Most of these curriculums are available as Online, Classroom and Blended (part Online, part Classroom) training sessions.

Leadership Essentials

Twelve core learning solutions to address the recurring management challenges every leader confronts on a daily basis.

Comprehensive and practical... that's what our participants and customer organizations regularly say about "The Leadership Curriculum."

Available Online, Classroom, and/or together in Blended learning solutions, don't miss this extraordinary leadership development curriculum!

Critical for the success of first-time managers or supervisors.

All levels of management can benefit from this to-the-point toolkit of time-tested skills.

Course Offerings:

  1. Essential Skills of Leadership
  2. Supporting Change
  3. Essential Skills of Communication
  4. Communicating Up
  5. Developing Performance Goals and Standards
  6. Providing Performance Feedback
  7. Coaching Job Skills
  8. Delegating
  9. Resolving Conflicts
  10. Managing Complaints
  11. Effective Discipline
  12. Improving Work Habits

Leadership Plus

Additional learning solutions designed to build key strategic capabilities every leader needs to perform at the highest level.

Comprehensive and practical... that's what our participants and customer organizations regularly say about "The Leadership Curriculum."

Available Online, Classroom, and/or together in Blended learning solutions, don't miss this extraordinary leadership development curriculum!

Critical for the success of first-time managers or supervisors.

All levels of management can benefit from this to-the-point toolkit of time-tested skills.

Course Offerings:

  1. Leading Successful Projects
  2. Hiring Winning Talent
  3. Motivating Team Members
  4. Solving Workplace Problems
  5. Developing and Coaching Others

Sales

Enables salespeople at all levels to use a proven sales methodology that drives revenue results.

Focuses on the skills needed to put a customerís business issues and requirements at the center of the call and at the pivot point of every step in the sales process.

Proven effectiveness across all industries for over 20 years.

Our "Customer Oriented Selling" program was origninally developed for IBM and has successfully helped sales professionals achieve more for more that two decades.

Course Offerings:

  1. Customer-Oriented Selling

Productivity

Focuses on the building blocks of being productive at work.

Provides the performance fundamentals that underpin the quick-start success of new and entry-level employees.

Enables professionalism, communication skills, accuaracy and speed with numbers, and capability with language and writing. Improves personal productivity and efficiency.

A brand new program is now available on "Number Skills", improving speed and accuracy of those who work with numbers every day, and can't afford to make mistakes.

Course Offerings:

  1. Achieving Communication Effectiveness
  2. Number Skills
  3. Professionalism in the Office
  4. Proofamatics
  5. Diversity Awareness

Service

Our "Winning Through Customer Service" program was the winner of the coveted "Top Ten Training Product" award by Human Resource Executive magazine in 2000.

WTCS focuses on the crucial role that communication skills play in every customer service transaction.

Available in Online, Classroom, and together in Blended learning solutions.

Course Offerings:

  1. Winning Through Customer Service
  2. Star Service
  3. Dealing with Difficult Customers
  4. Delivering Customer-Focused Service